Before you start
Two checks. Tick them as you go.
PFX Journal runs in MetaTrader 5, reads your trade history, and sends it to your journal on the website. Your last 30 days arrive straight away, and each new trade follows within seconds. PFX Journal never trades. Your private link is a secret, so keep it to yourself.
PFX Journal only reads your history. If the chip on the chart isn't green, the troubleshooting table tells you the fix. If a step doesn't look like the picture, that's normal: open the "Not seeing it?" box under it.
Two checks. Tick them as you go.
It comes from the account's page on the website.
I can't see Your private link. Check the account is a MetaTrader 5 account. Only those have a private link for PFX Journal.
One time only. MetaTrader blocks outside requests until you allow them.
https://app.precisionfx.io.The chip says ACTION NEEDED. The website is not on MetaTrader's allowed list yet. Do this step, then attach again.
Any symbol, any timeframe, on the account you track.
The chart shows no card. Check PFX Journal is on the chart, and that Algo Trading is green.
The link goes in one place only.
The chip says CHECK LINK. Copy the link again from the account's page on the website, then paste it again.
CONNECTED means your trades are on their way.
No trades appear on the website. Check the chip says CONNECTED, then wait a few seconds and refresh the dashboard.
If it is not green, this is the fix.
The chip is none of these. Read the message on the chart. The product's settings reference explains each setting. Send us the message if you're stuck.
PFX Journal reads your history and sends it. It places no orders.
Anyone with the private link can send data to your journal.
Remove PFX Journal from the chart to stop it sending.
Risk warning: Your journal records trades. It does not place orders, and connecting it does not change your broker account. MetaTrader and MQL5 are trademarks of MetaQuotes Ltd.; PrecisionFX is not affiliated with or endorsed by MetaQuotes.